I am a certified Six Seconds EQ Practitioner. Six Seconds is the largest global organization supporting the growth of emotional intelligence (EQ) by researching and disseminating effective tools and methods. I apply these tools in my work as coach, supporting my clients in individual coaching sessions, trainings and specific consultancies. My aim is always to unlock the potential of my clients through the connection with and knowledge of their own emotions.
There is not one methodology which fits all processes. Each client deserves an individual approach. Nevertheless I follow a common step by step approach in each case:
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1
Contact
Setting the base for a fruitful dialogue between the client and myself. How do I work and how do we want to work together? We set the framework for a transparent and efficient collaboration.
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2
Objectives
During this phase, we clarify the situation and the objective of the client. What is happening and what does the client want to achieve? What would be the indicators of success for the client? We define the objectives and the indicators together within an agreed time frame.
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3
Solutions
In this phase, we develop solutions and proposals to achieve the objective(s). It is my responsibility to see how I can best support the client and define my role as consultant, trainer or coach. We assess the resources we need to achieve the objective(s) as well as the challenges and difficulties we may find on the way.
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4
Action and transfer
Here we deal with the successful implementation of the developed solutions and options. Transferring our learning into concrete actions, such as; a training or a personal development plan for a coachee.
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5
Evaluation
We assess our collaboration. Did we achieve our objectives? Are we satisfied with the process? What have we learned? What would we do differently next time?
Active listening
Active listening is a key step to understanding the real needs of the person or organisation in front of me. Listening allows me to ask powerful questions which help my client to find their own answers and start their process of change based on their own identified strengths. Most often I act as a mirror for my client where they are able to see themselves clearly and what exactly is blocking the change in their organisation or their personal growth process. I want my clients to come to their own conclusions and to define their personal or organisational action plan.
Action learning
Another key aspect for me is the focus on ‘action learning’. During my years as a grant manager, I understood the importance of translating knowledge into concrete action to make the learning process real. Knowledge, skills, motivation and resources are the basic credentials to make change not only happen but also to be sustained. Action learning also includes role play and ‘real life simulations’ where participant practice negotiation skills, non-violent communication and conflict resolution.
“Knowledge speaks, but wisdom listens.” (Jimi Hendrix)
How I work
When I work with my clients on project development or the development of specific trainings, I help them to formulate the right questions and define their expected results.
I insist that only once we know exactly where we want to go, are we then able to design and implement the different ways we can reach our goal. I help my clients to evaluate the available resources they have to be able to reach their goals and to identify additional resources needed to achieve them.
Collaborations
I regularly collaborate with a very a large network of experts on such diverse issues as;
- Simulation games
- Emotional intelligence
- Communication strategies
- E-learning
- Transformational leadership.
- Other coaching needs.
Christoph Stein is one of those few people in the world who can build an entire organization from scratch, build a strong team and inspire them, and leave a legacy that will last for many years ahead. He is a visionary for project development with meticulous attention to details, a leader, a natural trainer and coach, a born manager and somebody who gets the best out of people in the workplace. Working with him has been one of the most rewarding experiences of my professional life. I look forward to continued shared projects; it is a privilege to learn from him.
